Returns & Exchanges
At LiberNovo, we want you to be completely satisfied with your home decor and furniture; if your purchase isn't a perfect fit, you can return it within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your LiberNovo account and navigate to your order history to select the items you wish to return and receive a return authorization number.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all hardware, cushions, and protective materials are included to prevent damage during transit.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping barcodes.
- 4.Receive Your Refund
Once our warehouse inspects the returned furniture for quality assurance, we will issue a full refund to your original payment method within 5 to 7 business days.
