Returns & Exchanges

At LiberNovo, we want you to be completely satisfied with your home decor and furniture; if your purchase isn't a perfect fit, you can return it within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Log into your LiberNovo account and navigate to your order history to select the items you wish to return and receive a return authorization number.

  • 2.
    Pack Your Items

    Carefully place the items in their original packaging, ensuring all hardware, cushions, and protective materials are included to prevent damage during transit.

  • 3.
    Attach the Shipping Label

    Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping barcodes.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned furniture for quality assurance, we will issue a full refund to your original payment method within 5 to 7 business days.